Services  /  Application Managed Services

Managed Services

Application Managed Services

Reliable ongoing support for ERP, NetSuite and retail platforms, keeping critical systems stable, secure and improving long after go-live.

What we deliver

Our Application Managed Services services

Ongoing support for ERP, NetSuite and retail platforms. Each engagement is led by senior practitioners and shaped around your priorities.

01

NetSuite & ERP support

Day-to-day support, issue resolution and administration for your ERP.

02

Retail platform support

Support for commerce, POS and retail applications and the integrations between them.

03

Enhancements & release management

Prioritized improvements, testing and controlled releases.

04

Integrations & data

Monitoring and maintenance of integrations and data flows across systems.

05

Monitoring & incident management

Proactive monitoring, clear SLAs and fast incident response.

06

Optimization roadmap

Regular reviews that turn support insight into a roadmap of improvements.

Our approach

How we work

A proven, outcome-led approach that connects strategy to execution.

01

Assess

Current processes, systems, volumes and service levels, and where improvement is possible.

02

Transition

Planned, wave-based transition with knowledge transfer and clear SLAs.

03

Run

Reliable day-to-day delivery with transparent reporting against SLAs.

04

Improve

Continuous improvement and automation that raise quality and lower cost.

Outcomes

What you can expect

Every engagement is anchored to measurable business outcomes and a clear plan to realize them.

Industries

Applied across 14 industries

We tailor this service to the economics, regulation and operating realities of your industry.

Insights

Latest insights

Perspectives from our senior practitioners on strategy, transformation and value creation.

The New M&A Playbook: Creating Value in an Age of Uncertainty

A Mergers & Acquisitions perspective from StrategyStack Consulting on how leaders can drive value through disciplined deal-making and integration Executive Summary Mergers & Acquisitions (M&A) has

From Finance Function to Value Engine: The New CFO Playbook

A Digital Finance perspective from StrategyStack Consulting on how CFOs can turn finance into a strategic value engine Executive Summary The role of the Chief Financial

Why 70% of Transformations Fail – and How the Best Leaders Beat the Odds

A Transformations perspective from StrategyStack Consulting on turning ambition into sustained business impact

FAQ

Application Managed Services FAQs

Support, administration, enhancements, release management, integration monitoring and an optimization roadmap for your ERP, NetSuite and retail platforms.

We support NetSuite and other ERP and retail platforms, plus their integrations. Contact us to confirm fit for your specific technology stack.

Most engagements begin with a short diagnostic of your priorities and current state. We then agree a prioritized roadmap and a senior-led delivery plan with clear outcomes.

Ready to Build the Enterprise

of Tomorrow?

Bring us your hardest transformation question. We’ll bring
Strategy, AI, and the team to deliver it.

Ready to Take Your Business to the Next Level?

Have a business challenge, growth goal, or idea you’d like to discuss?

Schedule a call with our expert consulting team and get practical insights tailored to your business.

Let’s map the transformation.